Frequently Asked Questions.

1. Appeal Finder Subscription FAQs

  1. How many users/logins do I need to buy?
  2. How much does it cost?
  3. I need a pro-forma invoice before I can pay. How do I get one?
  4. What methods of payment do you accept?
  5. Why is my invoice not showing?
  6. Why is the system not yet letting me in?
  7. How do I cancel a subscription?
  8. My credit/ debit card has expired. How do I update the card details?
  9. Where has the 'Purchase' subscription button gone?

2. Appeal Searching FAQs

  1. No results?
  2. Too many results?
  3. How do I change the date search?
  4. Where are today's appeals?
  5. Why does a single appeal reference bring up multiple appeals?
  6. Why does PINS have a different number of appeals for a given day?
  7. Duplicates of an appeal decision
    Close
    It may be either a Linked Appeal or a Costs Decision.

    If the Courts have referred an appeal for re-determination, there may be more than one Decision Notice. The final Decision is the one with the most recent date.

    Secretary of State Decisions may appear multiple times as (1) the combined Decision Notice; (2) the cover letter; (3) the SoS decision; and (4) the original Inspector's Decision Notice. Each document is slightly different despite the common summary. Very occasionally PINS will publish documents after the original Decision Notice so always start with the most recent document.
  8. Missing from the appeals list
  9. How to use the appeals map
  10. Linked appeals
  11. Missing from the appeals map
  12. Appeal Planning Officer assisting an Inspector - how do I find such appeals?
  13. Finding appeals from pre-Unitary LPAs
  14. Welsh appeals

3. Website navigation FAQs

  1. Customer Privacy Notice as required by the GDPR
  2. Where do I find the latest on appeal timescales?
  3. Where do I find the number of appeals by appeal type for each LPA?
  4. Where do I find appeal performance (% allowed) by LPA?
  5. Where do I find appeal success rates (% allowed) by Inspector?
  6. Where do I find News Blogs?
  7. Where is your link to the Housing Delivery Test (HDT) results, housing delivery & the affordability index?
  8. Where are DLUHC's statistics on affordable housing waiting lists and AH delivery?
  9. What types of appeals are included on the Appeal Finder database?
  10. Why use Appeal Finder?